This hotel is definitely not up to Hiltons standards. I’m a diamond member and my room is bad. Feel bad for what others might get. My check in experience was less than welcoming, had to ask for my water, and I feel dirty being here. I knew as soon as I stepped on the very dirty black soiled Hilton entry rug it was gonna be a rough stay.

This is a great hotel for the area the 3rd floor outdoor siting area offers amazing views of salt lake city and the mountains above the hotel it's nice breakfast is what you would expect from a Hampton with a large eating area. Pool isn't huge but its nice and hot tub seems nice also. Parking was good right out front and free but could get congested with a full house. Staff was very nice and helpful.

Internet was out the whole time. I had to take time off work for this event, so I planned to work during the day. Not possible. I lost money because thier internet was not functioning. Breakfast was OK. The sausage was dry and hard, eggs were chewy too. Not a lot of freshness to the hot items. The fruit was gone fast. Usually when I am in a hotel I see the breakfast server in and out almost constantly. I saw her once. The food looked haphazardly put out. Things went empty before refilling (forks). For the price, I would not stay again unless all amenities are up to standard. This doesnt even meet the standard. It goes far below.

$90 of tax and fees for a $175 room? Free Cancelations but ZERO refund. Uh... seriously? is this what the worlds come to? Why not charge $1 for the room and $300 in fees? then you can advertise $1 rooms! astonishingly dishonest. Will happily never stay in a Hampton Inn again. Shameful.

We were here in late March for a campus tour. Nice place, the rooms are enormous. The shower in room we were put into was broken, but we were moved to a new room within minutes. Also, check out the deck on the third floor. Despite being on a busy road, the views of SLC are nice.

To hotel when visiting my son at the U. Super close to the campus in a very safe neighborhood. The rooms aren’t fancy, but they’re clean and perfect and comfortable. The staff is always very helpful. Felix specifically has been very kind and helpful during both of my last 2 stays.

????? World-Class Customer Care & Communication I want to take a moment to recognize Raurk, the Front Office Manager, for truly exceptional service. From start to finish, he demonstrated what outstanding hospitality and customer care should look like. Raurk took the time to listen attentively, communicated clearly and respectfully, and ensured every detail was handled with care. His manners were impeccable — warm, polite, and professional — making the interaction feel genuinely welcoming rather than transactional. He explained options thoroughly, anticipated needs before I even had to ask, and made sure I felt completely taken care of as a guest. The upgrade he arranged was handled seamlessly, but what stood out even more was how he did it: calm, confident, and with sincere consideration for the customer experience. His communication style was clear, reassuring, and thoughtful, which immediately builds trust and comfort. It’s rare to encounter someone who combines professionalism, empathy, and excellent communication so effortlessly. Raurk sets a very high standard for customer service and is a clear asset to this property. Experiences like this are the reason guests return and recommend a place to others. Truly outstanding service — thank you for making my visit such a positive one. Raurk deserves a raise !

I requested a one room on the first floor because of my mother and we stayed there about a week prior. We liked that room. Plus they had a comfortable chair she can sleep in because she can’t sleep in a bed. I checked in and they put us on the second floor. I told them she was handicapped. I’m very disappointed with them. She doesn’t need this right now and with my dad in the hospital. They should’ve told me We have one on the first floor especially after I confirmed it several times.

It cost me double of what I was quoted over the phone when I booked the room and I had a late check in. The electronic key locked me out of the room the entire 3 days I was there. I had to get new keys over 10 times. I'm not sure where the disconnect with price was but not impressed. The room was ok but not for the price. Staff was good and breakfast was good. Location for our schedule was nice.

Room was large and spacious. Couch bed looked brand new. Very quiet. The room wasn't clean when we got there so, we weren't impressed. Breakfast was typical hampton breakfast. Location was good. What interaction we had with front desk was always pleasant and helpful. Would have been 5 stars had the room been cleaned.