Country Inn & Suites by Radisson, West Valley City, UT offers 24-hour business center, 24-hour front desk, ATM/banking, Coffee/tea in common areas, Coffee/tea in common areas, Computer station, Designated smoking areas (fines apply), Dry cleaning/laundry services, Elevator/lift, Free RV, bus, truck parking, Free airport transportation, Free one-way airport transportation, Free breakfast, Free newspapers in lobby, Free self parking, Free use of nearby fitness center, Indoor pool, Indoor pool (surcharge), Laundry facility - coin operated, Luggage storage, Multilingual staff, One meeting room, Safe-deposit box at front desk, Spa tub, Spa tub (surcharge), Air conditioning, Daily housekeeping, Desk, Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Free local calls, Free toiletries, Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), LCD TV, Microwave, Phone, Premium TV channels, Private bathroom, Private bathroom (not in room), Refrigerator, Rollaway/extra beds (surcharge), Shower/tub combination, Shower/tub combination.
Country Inn & Suites by Radisson, West Valley City, UT is located at 3422 Decker Lake Dr, West Valley City.
Country Inn & Suites by Radisson, West Valley City, UT has an average rating of 3.5 out of 5 based on 1040 guest reviews. It holds a 2.5-star Stars rating.
2 Queen Beds
Premium Room, 2 Queen Beds, Non Smoking
1 King Bed
Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King Bed
Suite, 1 Bedroom, Non Smoking
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking
2 Queen Beds
Room, 2 Queen Beds, Non Smoking
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)




+27

Guests frequently praise the friendly and accommodating staff, particularly mentioning names like Dawn and Autumn, as well as the high quality of the complimentary breakfast. However, experiences are highly polarized, with many recent reviews citing severe cleanliness issues including visible stains, pests, and unhygienic room conditions in older rooms.
Autumn checked me in, she was so kind and accommodating. Sierra was the overnight worker, also so kind and accommodating, and Miss Dawn was the morning staff, she was so kind and accommodating as well. I was so impressed with the whole experience. Would definitely recommend and will use them again. Thank you all.
From the moment I walked in I was treated as family. The folk here from staff to management to owner makes every effort to ensure your stay is amazing. The rooms are clean spacious and are very comfortable. My company Knight Refrigerated uses this hotel often. It's amazing to me that a hotel can be so inviting and friendly. Not to mention the Hot free breakfast that's kept fresh and hot during service hours. Thank Yall for another amazing stay.
I drive for Penske logistics and I recently stayed here on November 13rh 2025 and I have to say this Country Inn was fabulous! My room was top notch and very clean. The breakfast here was very good as other hotels I have stayed at were not merely as good as here. The most important part of my stay is Krystal. Krystal was so kind and has the most perfect personality. She is awesome and her hospitality is wonderful, thank you Krystal and kudos to you!
Hotel is a bit dated but the breakfast options are great for a hotel. You don't see these types of breakfasts anymore. They have a changing menu each morning. I was surprised to see French toast and omelets. The rooms were very spacious. When our sink wouldn't drain they fixed it right away. They even let us enjoy the hot tub a little after it was scheduled to close. It was very comfortable and welcoming.
Behold, the chair of my nightmares. I didn't even set my shoes on this thing. I think we all know what those white marks are. You can tell they gave very little effort to wipe them off too. I can't imagine coming here with kids and watching them run, and jump, onto this thing straight off the get. The rest of the room wasn't much better. Food/dirt stains on the carpet. The couch was missing crews and was sinking in. We got to the hotel and I instantly went on priceline to search for a new one. I was unable to find one as there was an event in the city, so I ended up staying. The staff were the highlight for sure. Very friendly and I had good conversation with many of them.
My partner and I visited for my birthday. The staff are incredible - super kind and friendly. I needed to print something out, and they helped me do it. Also, MASSIVE shoutout to Linda, the shuttle driver, who helped us out with the drive to the airport and really went the extra mile for us. Heart of gold. Thank you also to the front desk staffer who helped us out with this. Greatly appreciate you
One of the worst hotels I have ever stayed in my life. It was so dirty and disgusting. There were stains everywhere, from the carpet, to the walls, to the blinds, even the lamp shades. I was so horrified and grossed out. When I went to talk to the receptionist she seemed very indifferent and didn’t not care about my complaint. She said that they receive complaints like this all the time. I explained that I would like a different room and she said the only room left was a suite and she couldn’t give me that room because it costs more money. When I asked if I could get room service to do a deep clean she said she would try to get it to her manager and took a note, but said she probably won’t get it. That’s just great customer service. I have a horrible, gross, disgusting room and the best they can do for me is to write a note down on a piece of paper and possibly pass it on to her manager, never mind the fact that they didn’t offer me the suite. Any decent hotel place would have offered their customer the upgrade free of charge because it’s good customer service. Well, the note evidently got lost because they never deep cleaned the room or offered a different room. Oh, and they never replenished my shampoo either. I would never, ever, ever, recommend this place to anyone in good conscience to stay at. I wouldn’t even send my worst enemy here. I work for a very big company that does a lot of business here, and I showed them the pictures of my room and their going to black list this hotel. Below are the pictures of the room I stayed at.
Company puts us up here but never a bad experience. 90% of staff are very friendly. It's older but kept clean. Comfy beds. Only knock, every room I've ever stayed in, toilets don't always flush, you'll have to wait a bit and flush again but no backups. ?
The staff is/was amazing. Stayed a little over a week due to vehicle issues and they accommodated us and our dogs. From General Manager to housekeeping to shuttle drivers, they were spectacular. Biggest props do go to the front desk staff, Dawn-GM, Autumn, and Laura went above and beyond to make our stay great. Rooms were clean, garbage emptied daily, new towels every couple of days, new bedding half way through, everything was better than expected. Not sure why they're sitting at a 3.8 when they definitely deserve much over a 4.0. Thank you everyone and we will definitely be back, whether because of vehicle issues or just passing through. You made our stay feel like home.
Stayed here a little over a week due too my truck was in shop. Dawn, Autumn, Laura including housekeeping (All Staff) was very friendly, professional and went above and beyond making my stay here well worth it. I'd like to add in the drivers for the shuttle too. Great breakfast as well. If I'm ever in the area definitely coming back because of the staff. You all are wonderful caring souls. The gal that handed out baby jesus. God bless