I love this hotel. It was clean. The kids loved the pool and it was the perfect place to stay on the road with my dog. The people were very helpful. The staff were very helpful. The food for breakfast was really good and our room is so spacious the beds were very comfortable. I like soft.

The shower here is the best. They're clean, have good water pressure, they don't use shower curtains (it has a sliding glass shower door), there are places to put shower items and bars to hang wash clothes and towels. The staff is great! The breakfast is great, for hotel breakfast. The pool is nice, heading to the hot tub now. The bed is pretty comfy. Rooms can always be cleaner, but the house keeping staff here does a great job. Sunrise looks pretty cool too. ?

Stayed two nights at Holiday Inn Express & Suites West Valley City with my wife and son during a staycation, and I’m pretty sure the pool area is either a family amenity or a low-budget waterpark designed by someone who just discovered caffeine. The slide wasn’t just a slide, it launched my kid into the water like he was being deployed into battle, and honestly I considered signing a waiver before going down myself. The pool had that perfect mix of chaos and chlorine where every splash felt slightly illegal but completely worth it. My son declared it “the best hotel ever,” which is high praise considering he once ranked a gas station nacho machine in his top five life experiences. Seriously no joke Slept great, laughed harder, and would absolutely come back just to risk my life on that unhinged aquatic missile again.

I like the location of this hotel. The desk workers were amazing and they answer all of my questions. The breakfast team was awesome and the breakfast was really good. The AC in the room is loud though, the fan in the bathroom doesn't work and the room smells strong, maybe the carpet needs to be cleaned.The mini fridge came in handy, the bathroom was clean and the beds are comfortable. I will definitely stay again in the future.

This is the worst Holiday Inn I’ve ever stayed in, no question. The room had a strong musty/moldy smell, the mini fridge was leaking water all over the tile entryway, the filthy peel-and-stick carpet tiles were pulling up. The entire room/bathroom was dingy and disgusting. And my god the mold smell! I could have booked a nicer airbnb for $100 cheaper, but we thought the kids would enjoy the Grins and Fins pool area. The water was freezing. It’s described as a “splash pad,” but the shallow end is a foot deep and too much for a 2 year old. There are no age/size rules for the various pool areas so there were big kids knocking the littles over. So we paid extra money for an amenity that we couldn’t even enjoy. I complained to the front desk both nights about how dirty our room was (housekeeping never came to do a stay-over clean even after specifically requesting the floors be cleaned) and all they did was give me rewards points. So if I wasn’t a member could I have received a partial refund? Doesn’t seem worth it to book as a member. We’ve recently stayed in Denver CO and Cheyenne WY and didn’t have any of these issues, so it’s not a Holiday Inn problem it’s this specific hotel is nasty. Beware.

We live locally (about 40 minutes away). My son had a day off school so we decided to go on a staycation. We have seen the hotel with a waterslide from the freeway for years and were interested in staying here. Overall we had a good time. Pros: the staff was very friendly and professional. The breakfast was tasty and had a great variety of choices. The rooms were clean and the beds were comfortable. The pool was the highlight. It was quite large and lots of fun for the kids. Cons: the insulation is poor. We could hear every step from above and our neighbors TV. The big waterslide (the reason we booked this hotel) is only open on the weekends. Since we were there on a weekday, so we didn’t get to use it. But, overall we had a nice stay.

When you reserve a room online, it shows the pool is open every day, most of the day. When you check in, there is a sign stating the slide is only open Friday-Sunday, and the pool doesn't open until 4PM. I checked in on a Thursday and specifically asked if the slide would be open. Front deck staff assured me it would be open, again on a Thursday. Long story short, when the pool opened at 4PM the same staff told me they still weren't sure if the slide would open. It never did. We had the place to ourselves, so that was nice. Second time staying at this place for the slide, without my kids being able to use the slide. The place does have a good breakfast!

It's ok at best. We had flying ants all over our room, mostly in the bathroom. Kids are everywhere and the walls are thin enough to hear both the kids and dogs. It's also tucked back behind an event center and is kinda hard to find/ get to, not to mention being in a dirty area. The security door on the east end doesn't work and random people just kinda wander in and mosey around. The dirt and tarps are a dead giveaway that they aren't staying at the hotel. The doors don't seal either and have gaps all the way around so you can hear everything going on in the hallways. The pool is cool and has a big water slide, but that's probably the highlight of the whole place.

Highly recommended this Hotel unfortunately I didn't took pictures like I used too but I can say that the room the bed was squiky clean and so the bathroom we took our 5 month old puppy and the room was so spacious that we could place his crate anywhere. We got a downstairs room and they have high ceilings. Also the complementary breakfast WAOO it was top of the line it was a completed breakfast and the personal super nice ans friendly.

We booked a room here specifically for the pool and the waterslide. If you have kids, they must be 48 inches tall to ride the waterslide. They have an attendant actively checking rider height. Other reviews made it sound like no one was really checking the kid's height but that wasn't the case for our stay. I felt bad because my son is just shy of the height requirement so he was bummed he couldn't do the waterslide. The pool area for kids is great though although if there are bigger kids, I'd highly suggest watching your littles so they don't get run over by older kids. Hot tub was nice as well and allowed my husband and I to sit and soak while we had a view of the kids play area and smaller slide. Breakfast was good with plenty of options for picky eaters. Staff was friendly from checking in to check out. Room was clean, shower was decent, and overall I'd stay here again.