Home2 Suites by Hilton Salt Lake City/West Valley City, UT offers 24-hour fitness facilities, 24-hour front desk, Business center, Elevator/lift, Free breakfast, Free self parking, Indoor pool, Indoor pool (surcharge), Laundry facility - coin operated, Wedding services, Cable TV service, Cookware, dishware, and utensils, Daily housekeeping, Dishwasher, Free WiFi, Free WiFi (limited) device count, Free WiFi (limited) duration, Free WiFi (limited) time, Free local calls, Hair dryer, Hair dryer (on request), Kitchen, Kitchen linens, Kitchenette, Microwave, Private bathroom, Private bathroom (not in room), Sofa bed, Sofa bed size, Television, Television (surcharge), iPod docking station, Smoking rooms available.
Home2 Suites by Hilton Salt Lake City/West Valley City, UT is located at 4028 Parkway Blvd, West Valley City.
Home2 Suites by Hilton Salt Lake City/West Valley City, UT has an average rating of 4.2 out of 5 based on 1024 guest reviews. It holds a 3-star Stars rating.
1 King Bed
Room
1 King Bed and 1 Double Sofa Bed
One Bedroom Suite with One King Bed Sofa Bed
2 Queen Beds and 1 Double Sofa Bed
Studio Suite, Multiple Beds, Non Smoking
2 Queen Beds and 1 Double Sofa Bed
Studio Suite, Multiple Beds, Smoking
1 Queen Bed
Room
1 Queen Bed and 1 Double Sofa Bed
Studio Suite, 1 Queen Bed with Sofa bed
1 Queen Bed
Studio, Accessible




+18

Home2 Suites by Hilton Salt Lake City/West Valley City receives mixed reviews, with some guests praising its cleanliness, spacious rooms, and friendly staff. However, frequent concerns regarding noise levels, inconsistent service, and issues with reservation accuracy and outdated facilities are prevalent. Recent reviews highlight problems with room assignments, breakfast quality, and a restrictive 50-mile booking policy.
The beds are so comfy and the rooms are clean! We stayed on the 4th floor and didnt have any issues hearing people in the hallway or next door. Those things make a place A+ ??
This will forever be my favorite place to stay, we always have a great experience here. Staff is lovely, rooms are always clean. Extra stars because of the kindness they express to animals. I would continue to stay here for that reason alone, the other great things are just an added bonus!
Decent place to stay. Clean rooms and pretty comfy. Breakfast was average - eggs and sausage felt like they were microwaved and placed in warmers. More fresh fruit would make this better (only had wrapped half grapefruit that I could see). We appreciate the help with the afternoon shift front desk staff. The gentleman helped us with the room above us who decided they were in a circus with jumping off the beds, running all over the room and constant heavy footsteps (they decided to start again at 6 am but we had to get up anyway). We understand that it's not the hotels fault some people cannot act like civilized people and be respectful to others. The hotel tried their best to help and we really appreciate it
Great rooms! Theyre spotless. Very clean and nice. The staff is super friendly and helpful. HUGE parking lot. Its close to several places to eat and right by the highway.
Our stay at Home2 Suites WVC was disappointing from the start. The room did not look clean when we walked in. After removing the mattress covers, we found hair, the tub had hair, and the toilet looked dirty. The beds were uncomfortable, and it really feels like many of the items in the room — especially the mattresses — are just as old as the hotel, though the lobby and outdoor look remodele. Also, the yellow pillow covers with covers over them were an odd choice for a hotel; white is the standard for a reason. The front desk staff was friendly, but communication between shifts clearly needs improvement. Our complaint about the loose faucet wasn’t relayed from the night staff to the morning staff, so we had to explain everything again. Breakfast was another letdown, and there was noticeable cross?contamination happening at the hot food station, which is unacceptable. We were supposed to stay for two weeks but didn’t last more than five nights. The only reason we chose this place was because it’s a Hilton property, but it did not meet Hilton standards at all.
We reserved an ACCESSIBLE room, with TWO TWIN beds. We were confirmed room #104 in your app. When we got to the hotel, the room miraculously changed to 309, and it only had a queen bed + sofa bed. The receptionist said that she had no other rooms available, and was totally unhelpful. I was livid. Later, when I went down to the reception again, she gave me a bottle of water, and came up to the room to make up the sofa bed. She did not know how the room assignment changed, nor why we ordered two twin beds, and got a single queen. Another important remark - there was only ONE USB port to charge our phones, and even this single one did NOT work. On the positive - the rooms are very well equipped, and clean. The free breakfast was also good, although the coffee was burnt and disgusting. All together, a 3 out of 5, and I wouldn't recommend this hotel.
Have a wonderful visit here taking advantage of the jacuzzi and indoor pool, had good breakfasts to start my day. And have decent scenery looking at the mountains
UPDATE: I spoke with the hotel during business hours and they understood that a no-show fee was not appropriate. My fee was refunded and I appreciate the help. These are great hotels if you are traveling and need room to work and a large fridge & counter space for an extended stay. When you book, be sure that you want a SMOKING room if that is what you book. I arrived after midnight having just made the reservation 30 minutes prior and they only had SMOKING rooms available. I changed hotels and they charged me a no-show fee even though I had just made the reservation online when my previous hotel reservation fell through.
I had a wonderful stay at Home2 Suites by Hilton Salt Lake City / West Valley City. The hotel was clean, comfortable, and welcoming from the moment I arrived. The rooms were spacious and well maintained, making it easy to relax and feel at home. A very special thank you to Nala and Ioana at the front desk for their kindness, professionalism, and warm smiles. They truly made the experience even better. I also appreciate all the staff members who work hard to keep everything running smoothly. Their teamwork and dedication really show. I would happily stay here again and highly recommend this hotel to anyone visiting the area.
Room on 1st floor was noisy starting at 6am. Manager barged into room to ask when I was departing when she could see I had my bags ready to go and was just answering a business phone call that delayed my departure by about 15 minutes. This was thoughtless and churlish behavior towards a customer.