Was here for our friend’s annual charity event.
The grand America has the events dialed in. Probably Been here over 20 times and it always performs above our expectations. You barely know that there is any staff running the place because...
Outstanding facility, great staff, good food, attention to detail
The hotel is just gorgeous this time of the year with every attention to detail. The windows are decorated with holiday theme for children. The courtyard is spectacular with all the white lights and...
Watch your credit card statement
Accommodations are wonderful, but customer service is lacking. Attended a conference and the company credit card was used to reserve and to pay for room charges. However, my personal card was...
Policies
Deposit
Cancellations for a hotel room or suite reservation must be received 24 hours prior to the expected day of arrival. If cancellation of a guaranteed reservation is not received by the required date, the hotel will charge for one night's accommodation.
Cancellation
Cancellations for a hotel room or suite reservation must be received 24 hours prior to the expected day of arrival. If cancellation of a guaranteed reservation is not received by the required date, the hotel will charge for one night's accommodation.
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