We typically stayed at the Grand America for years and years, but when they were booked up we tried Le Meridien and have been staying there for the last two years. I was a little worried about the location not being as good as the Grand, but I stand corrected - this location is actually way better from a walkability and driving standpoint both. The rooms are very quiet - we were next to the elevator on one of our stays and I couldn't hear it at all. Staff is super friendly and helpful. The parking garage is really nice too. Some of the hotels in SLC do not have any parking, so that is important for us as we drive in most times.

The hotel was fine but don’t let the rooftop pool be the reason for your stay. It’s tiny and there are only three lounge chairs. We were looking forward to laying by the pool and reading but we had to sit on the cement. When we were in the pool, we were confined to the side of the pool because three teenage boys were playing catch down the middle of the little pool. A big disappoint for a girls weekend.

I expected much better service from Le Méridien. The biggest issue during my stay was that it was nearly impossible to get ahold of anyone. I called room service multiple times over several nights with no answer, and I also tried reaching the front desk several times when I needed assistance. When someone finally did answer, the room service menu was outdated, they couldn’t provide a current one, and the call was disconnected before my issue was resolved. A nice hotel should have responsive guest services, especially when guests are relying on the phone for assistance. The lack of communication and follow-through made what should have been a comfortable stay much more frustrating than it needed to be.

I stayed at Le Meridien in Salt Lake for a business trip and meeting. The rooms are extremely comfortable and roomy! The hotel staff was extremely accommodating and took great care of us during our meeting/conference! Would highly recommend as a meeting venue. I was originally given a room lower and facing a major street. Angelica at the front desk was extremely attentive to my concern about the noise from the street, and moved me to a room that was extremely quiet and a few floors higher. This was much appreciated and she was extremely pleasant to work with.

Gorgeous room! Looks exactly as depicted at time of booking. I was very happy with the overall aesthetic and cleanliness of the entire hotel including my room. On my trip I had a horrible episode and was sick but the not contagious kind. The hotel staff was so very incredibly supportive in what was a terrible feeling when so far from home. One of the front desk folks even called before their shift to check on me, see if I needed to go to urgent care or the hospital I had asked about earlier and brought up a delivery of some anti nausea items from uber. That’s a quality and kindness that comes from the core of a person. It was so lovely and made a difference for me in a really difficult day. The housekeeping team too helped above and beyond. Foam pillows and feather are ok but not supportive. I had to use quite a few. The mobile key I could not get to work my entire stay on the door to my room. I’ve been able to use it before at other properties so not sure if it was the door, my phone or a tech issue. Mobile and physical key both worked in the elevator to get to my floor. TV and logging into Netflix worked great no issues. Some nights I could hear some music drifting not sure if from a restaurant or bar in the building or nearby. Finished up around 11pm or so. Wasn’t bumping loud but I was aware of it. If you’re ordering delivery or courier you need to go and pick it up in the lobby on the table to the left of the front desk. Around check in time each day the front desk has some treats out. There is a hyacinth basket for Bonvoy member checking out to drop their key cards into. Pool is fabulous. I used it most days. It is heated to between 90-95 Fahrenheit and made for a pleasant swim and floating time. The pool is 3 feet to 3 ft 7in deep. Deck upstairs is beautiful both the view and aesthetics of the furniture. Would absolutely stay at again and recommend.

The location of Le Méridien Salt Lake City is great, easy walking distance to the Delta Center, and the room was clean and spacious. Unfortunately, that’s where the positives end. At nearly $400 per night, the experience doesn’t justify the price. The in-room coffee machine barely worked, and service throughout the hotel felt indifferent. The rooftop bar was especially disappointing. Three bartenders, yet drinks took forever, cocktails were around $20, and the staff was noticeably unfriendly. I was initially told I needed a card to open a tab, but when I said I’d sign the check, suddenly it wasn’t necessary. The rooftop was packed, with many tables marked “reserved” but sitting empty, so don’t expect to casually go up for a drink. Valet costs $40 per night, and even after calling ahead to have the car ready, we still had to wait while they retrieved the keys and went to get the car. Checkout was equally impersonal, no one asked how the stay was. Nice location and decent rooms, but poor hospitality and overpriced for what you get. I wouldn’t recommend it.

Great location to all things downtown Salt Lake. The room was very clean with a lovely shower and very comfy bed! If I ever go to SLC again I would definitely stay here.

Beware Marriott platinum members. This hotel does not care about Marriott member loyalty. Oversold. “Honored” my reservation by offering a room in the adjacent hotel they manage, an inferior product at a much cheaper price point. Felt like normal operating procedures and I am curious how often they do this. My best guess is that dynamic rates were higher than my reservation the night I arrived. Made financial sense to stick me in the other hotel and take the higher rate from a new customer. The front desk employee was apologetic and said decision to oversell came down from “corporate”. Offered to take $100 off the room and provide some points to my account. Not something I would like to experience again, and I would suggest staying elsewhere in Salt Lake.

I stayed here for work- so can’t comment on value for money. The hotel rooms and bathrooms are spacious, bright and modern. The front desk staff were lovely. Would recommend to others.

This hotel is very nice I stayed here for a work conference for 5 days. My room was nice and clean. I also checked out the rooftop bar it was nice as well and cute to take photos. The location was perfect only a 3 min walk to the convention center. I would recommend to others in the future.